Refund policy

Cards and Coasters Return Policy

At Cards and Coasters, we want you to be happy with your purchase. If you are not completely satisfied, we are happy to offer a store credit or exchange within 14 days of the original purchase, provided the item meets the conditions below.

Eligible Returns

To qualify for a return or exchange:

The item must be unused, unopened, and in its original factory-sealed packaging.
The item must be returned within 14 days of the purchase date.
Proof of purchase is required.

Non-Returnable Items

The following items are final sale and cannot be returned, exchanged, or refunded:

Single trading cards
Sealed Trading Card Game (TCG) products
Opened products of any kind
Used, damaged, or incomplete products
Gift cards

Due to the collectible nature of trading card products and the inability to verify the integrity of sealed items once they leave the store, all TCG products are final sale.

Order Cancellations & Payment Processing Fees

If an order is placed in error and a refund is requested after payment has been processed, a 5% restocking/cancellation fee will be deducted from the refund amount. This fee helps offset non-refundable payment processing and administrative costs incurred by the store.

Defective or Damaged Items

If you receive a defective or damaged product, please contact us as soon as possible. We will work with you to determine the best resolution, which may include a replacement, exchange, or manufacturer warranty assistance where applicable.